Website Privacy Notice
Last updated: 4 June 2026
This Website Privacy Notice explains how Wadebridge Dental Care (“we”, “us”, “our”) handles personal information collected through our website, https://wadebridgedentalcare.co.uk (the “site”). It should be read alongside our Cookie Policy.
This notice covers information collected through the website. Information we hold about you as a patient — your clinical and dental care records — is covered separately by our Privacy Notice for Patients.
The data controller for the website is Wadebridge Dental Care Ltd (company number 08137505), 8 Park Place, Whiterock Road, Wadebridge, Cornwall PL27 7EA.
Information we collect through the website
Information you give us. When you complete our contact form, request an online booking, or message us through the website chat, we collect the details you provide — typically your name, email address, telephone number and the content of your enquiry.
Online booking. Appointments booked through the site use a third-party booking system (AppointmentMor). Information you enter there is handled by that provider as well as by us.
Information collected automatically. Our web server records standard technical information such as your IP address, browser type and the pages you view, for security and to keep the site running. We also use cookies and similar technologies — see our Cookie Policy for the full list.
Analytics, advertising and other third-party tools. With your consent, we use tools that set cookies and collect information about how you use the site, including Google Analytics and Matomo (analytics), and the Meta (Facebook) Pixel and Google Ads (advertising and measurement). These tools may collect your IP address, device information and details of the pages you view, and the advertising tools may be used to show you relevant ads on other platforms. Our contact forms are also protected by Google reCAPTCHA. These tools operate only where you have given consent through our cookie banner, except where they are strictly necessary for security.
How we use your information, and our legal bases
- To respond to enquiries and manage bookings — we use your details to reply, arrange appointments and deal with your request. Our lawful basis is our legitimate interest in responding to people who contact us, and/or taking steps at your request before providing a service.
- For analytics and advertising — we use the tools above to understand and improve how the site is used and to measure and deliver advertising. Our lawful basis is your consent, which you give through the cookie banner and can withdraw at any time via the cookie settings.
- To keep the site secure and working — we use server logs, essential cookies and reCAPTCHA on the basis of our legitimate interest in the security and proper functioning of the site.
Who we share your information with
We share website personal information only where necessary, including with: our analytics and advertising providers (Google and Meta) where you have consented; our website booking and chat providers; Google (through reCAPTCHA); our hosting and technical service providers; and others where required by law. We do not sell your personal information.
International transfers
Some of these providers, including Google and Meta, may process personal information outside the UK. Where this happens, we rely on appropriate safeguards recognised under UK data protection law (such as the UK extension to the EU–US Data Privacy Framework, or the International Data Transfer Agreement / Addendum).
How long we keep your information
We keep website enquiries and booking-related information only for as long as necessary to deal with your request and any reasonable follow-up, after which it is deleted or anonymised. Analytics and advertising data is retained in line with the providers’ standard retention periods. (Patient and clinical records are kept in line with our Privacy Notice for Patients.)
Your rights
Under UK data protection law you have the right to access your personal information; to ask us to correct or delete it; to restrict or object to our processing; to data portability; and to withdraw consent at any time where we rely on it. To exercise any of these rights, please contact us using the details below.
Complaints
If you have concerns about how we handle your personal information, please contact us first so we can try to put things right. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.
Changes to this notice
We may update this Website Privacy Notice from time to time. The “Last updated” date above shows when it was last revised.
Contact us
Wadebridge Dental Care Ltd
8 Park Place, Whiterock Road, Wadebridge, Cornwall PL27 7EA
Email: info@wadebridgedentalcare.co.uk
Tel: 01208 813816